What happens is that the Apple servers expect that the devices attempting to connect to them have the correct date and time but if then it’s not. In fact, it is a common source of iTunes errors affecting various Apple devices. Another factor that can trigger Find My iPhone is not working issue is an incorrect date or time on your device. Nonetheless, the device will become visible to Find My iPhone the next time it goes back online even when the SIM card was replaced for as long as it’s connected to Wi-Fi. If the SIM card has been damaged or removed from the missing device, it won’t be able to communicate with Find My iPhone as it couldn’t connect to the network (unless it connects to Wi-Fi). In this case, you will only be able to see the last known location of your missing device for 24 hours just like with no power. Your phone might be out of range to Wi-Fi or cellular networks or the person who has it turned off these features on your device. Thus, if it is not connected or online, it wouldn’t be able to tell where it is. The missing device needs to be online or connected to the Internet in order for Find My iPhone to access and track its location. What you will see is the device’s last known location for 24 hours. So even if Find My iPhone is enabled on your device but it is turned off, you won’t be able to track its current location on the map. Find My iPhone is only able to track devices that are turned on because the device needs to be able to communicate with Wi-Fi or cellular networks and send GPS signals to send its location to Find My iPhone. For this reason, it is highly recommended to enable both features the very first time you setup your device.
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If these services are not turned on, you will not be able to use Find My iPhone through website or app because the service won’t be able to know what device to locate or how to get in touch with it. Among the key requisites to use Find My iPhone is that both iCloud and Find My iPhone must be enabled on the device that you need to locate before it gets stolen or lost.
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This is a free consultation servicer we offer and all we need is information about the problem. You may also contact us by completing our iPhone issues questionnaire. Now, before we proceed with our troubleshooting, if you have other concerns with your new iPhone SE, drop by our troubleshooting page for we have already published some guides and tutorials.
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